Privacy Policy

At Healthy By Nature, protecting your personal and health information is a priority. This policy outlines how we collect, use, and safeguard your data when you book appointments or communicate with us through phone, email, or text.

We adhere to all relevant healthcare privacy laws and are committed to maintaining the security and confidentiality of your information. By booking appointments and using our services, you agree to the practices outlined below.

1. What Information We Collect
 When you interact with Healthy By Nature, whether by booking an appointment, filling out intake forms, or communicating with our team. We may collect:

  • Your name, email address, phone number, and mailing address
  • Medical history and insurance information
  • Health data provided through questionnaires, labs, or health records
  • Communication records via email, text, phone, or our electronic health system (Charm Health)
  • Payment information processed securely through QuickBooks

2. How We Use Your Information
 Your data is only used to:

  • Coordinate your services and appointments
  • Communicate with you or your authorized healthcare provider
  • Confirm appointments and follow up when needed
  • Comply with regulatory and medical documentation requirements

We will never use your data for purposes unrelated to your care without your explicit consent.

3. SMS Consent
By providing your phone number, you consent to receive SMS messages from Healthy By Nature related to your care, appointments, or updates.

Your phone number and consent will not be shared or sold to any third party or affiliates for marketing purposes.

For more information, please review our SMS Terms and Conditions outlining the types of messages you may receive and how to opt out at any time.

4. Data Storage and Security

We take extensive precautions to safeguard your data. All medical and personal records are stored securely and accessed only by authorized personnel.

5. Sharing of Information
 We only share your information:

  • With authorized laboratories, healthcare providers, or entities involved in your care
  • When required by law or public health regulations
  • With your explicit permission, when applicable

We do not sell or trade your personal information. Your phone number and SMS consent will never be shared or used for third-party marketing.

6. Your Rights
 
You have the right to:

  • Request access to your personal or health information
  • Correct or update your data
  • Withdraw consent for certain types of communication

For any privacy-related requests, please contact us at info@healthybynaturemed.com

7. Updates to This Policy
We may revise this statement as our practices evolve or as regulations change. The latest version will always be available by request and posted on our official website.

8. Contact Us
If you have any questions about our privacy practices or need assistance with your information, please reach out to:
Email: info@healthybynaturemed.com
Phone: 310-310-9717